Shipping and Delivery Policy

At Caregenic, we are committed to delivering your skincare and haircare products quickly, safely, and reliably. The Caregenic Shipping and Delivery Policy explains how we process, ship, and deliver your orders both locally and internationally.

We want your shopping experience with Caregenic to be seamless from checkout to delivery. This page outlines everything you need to know about shipping timelines, costs, and delivery expectations.

Caregenic Shipping and Delivery Policy

The Caregenic Shipping and Delivery Policy begins with order processing. All orders are processed within 1–2 business days after payment confirmation. All orders placed on weekends or public holidays are processed the next business day. After that you will receive an email confirmation once your order is processed and shipped. Caregenic ensures every order is carefully packed to maintain product safety and freshness.

Domestic Shipping (Within Pakistan)

The Caregenic Shipping and Delivery Policy ensures timely delivery for local customers. Our standard delivery time is 4–5 business days. And express delivery (where available): 2–3 business days. Also the shipping costs are calculated at checkout and may vary based on your location and order size. We partner with trusted courier services to guarantee secure and reliable delivery.

International Shipping:

The Caregenic Shipping and Delivery Policy also covers international customers. International delivery time: 7–21 business days, depending on the destination. Shipping costs are calculated at checkout and vary by country, weight, and shipping method. Customs, duties, and taxes are the responsibility of the buyer and may vary based on destination laws.

Please note: Delivery times for international orders may be affected by customs clearance or local courier delays.

Shipping Confirmation & Tracking:

Under the Caregenic Shipping and Delivery Policy, every order receives a tracking number. Once your order is shipped, you will receive a confirmation email with tracking details. You can track your shipment through our courier partner’s website. Anyhow, Tracking updates may take up to 24 hours after dispatch to appear. This ensures full transparency and peace of mind for every customer.

Delivery Times and Delays:

The Caregenic Shipping and Delivery Policy outlines estimated timelines, but delays can occasionally occur due to:

• Weather conditions
• Courier service disruptions
• Customs clearance procedures
• Public holidays

If your order is delayed, our customer support team is always available to assist and provide updates.

Shipping Costs:

The Caregenic Shipping and Delivery Policy ensures fairness in shipping charges. Shipping fees are calculated at checkout based on product weight, delivery location, and shipping option selected. International customers are responsible for additional customs or import fees.

Damaged or Lost Packages:

If your package is lost or arrives damaged, the Caregenic Shipping and Delivery Policy protects you. Contact us immediately with your order number and photos (if applicable). We will work with our courier partners to investigate and resolve the issue. In confirmed cases of lost or damaged products, we will issue a replacement or refund.

Address Accuracy:

The Caregenic Shipping and Delivery Policy emphasizes the importance of providing accurate shipping details. Customers are responsible for ensuring that the shipping address is correct at checkout. Caregenic is not liable for orders shipped to incorrect addresses provided by the customer. If you realize an error, contact us immediately. If the order hasn’t shipped, we will correct it.

Cancellations Before Shipping:

If you wish to cancel an order, the Caregenic Shipping and Delivery Policy allows cancellation before the product has been dispatched. Once shipped, the standard Return & Refund Policy applies.

Restricted Locations:

The Caregenic Shipping and Delivery Policy notes that shipping may not be available to certain regions due to courier restrictions, customs laws, or political conditions. If we cannot deliver to your location, our team will notify you and issue a full refund.

Customer Responsibility for International Orders:

International customers must comply with local laws regarding skincare imports. Under the Caregenic Shipping and Delivery Policy:

• Customs delays are beyond our control.
• Import duties, taxes, and fees are the customer’s responsibility.
• If customs refuse delivery, Caregenic cannot issue a refund for shipping costs.

Contact Us:

For questions about the Caregenic Shipping and Delivery Policy, reach out to us:

Email: caregenic.official@gmail.com

Website: www.skincaregenic.com

Instagram: https://www.instagram.com/care_genic/

Phone number: +923076348004

Our team is ready to provide updates or clarify any shipping-related questions.

Final Commitment:

The Caregenic Shipping and Delivery Policy reflects our promise to deliver not just skincare products but also trust, transparency, and reliability. From the moment you place an order to the day it arrives at your doorstep, we are dedicated to ensuring a smooth and stress-free